StarCare™ is our red carpet service for all your maintenance and security requirements

Service and Support from the people who know your digital business best.

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This is StarCare™

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StarCare™ provides expert telephone technical support and additional software service options exclusively available from Sabistar.

Because Sabistar makes the website, the  system and many applications, Sabistar developments are truly integrated. And only StarCare™ gives you one-stop service and support from Sabistar experts, so most issues can be resolved in a single call.

StarCare™ system benefits are in addition to any legal rights provided by Australian consumer law.

  • Software support and upgrades included.
  • One stop for expert technical support.
  • Additional security, malware and virus protection.


Securing your website today is more important than ever before. Cybersecurity is the protection of Internet-connected systems.  This includes hardware, software and data, from cyber attacks. In context, security comprises of cybersecurity and physical security — both are used by enterprises to protect against unauthorized access to data centres, cryptocurrencies and other computerised systems.


The Data Shield protection offers a further layer of security against malware that attempts to access sensitive user data for malicious purposes (theft, deleted or encrypted). A well-known example of this type of malware is Cryptolocker. This ransomware cyphers user data, then asks for a ransom to recover them. Encryption is complex and spreads by a different private key on each device that is on your servers, preventing the subsequent recovery of data even if the malware can be removed or disinfected from the device.


Approx 54% of respondents in 25 countries buy products online weekly or monthly according to a survey. Shopping internationally is an e-commerce trend. Another report found with mobile apps on stream, 90% of consumers across the earth make at least a quarter of their purchases online.  87% of Chinese respondents revealed they shop with retailers beyond their borders. 62% of Europeans and almost half of Americans also shop internationally. To have a successful international e-commerce store,  secure trading platforms are essential for accepting online payments. StarCare™ provides what you’ll need to go global


Computer Security sometimes referred to as IT security or Insurance.  This is optional protection of systems from the theft or damage of hardware, software or electronic data.  Including disruption or misdirection of the services they provide.


Protocol vulnerabilities, spoofing, brute force and phishing are the most common ways in which your password can get into the hands of a potential hacker.  Enabling a backup plan is consistent with good practice.  StarCare™ ensures the business has periodic backups to protect from intrusions gaining complete control.  We also provide all staff with a secure guide to train them how to spot security breaches.


Web privacy involves the power or mandate of individual privacy concerning the storing, re-using, provisioning to third parties, and displaying of information about an individual via of the web. Web privacy is a subset of data privacy. Privacy concerns articulate the beginnings of large-scale computer sharing. Privacy can either be Personally Identifying Information (PII) or non-PII information such as visitor’s behavior on a website. PII refers to any information that can be used to identify an individual. e.g., age and physical address alone could identify an individual without explicitly disclosing their name, as these two factors are unique enough to identify a specific person typically. Privacy protects us from abuses by those in power, even if we’re doing nothing wrong at the time of surveillance.


Spam, phishing, unlawful intent emails, are just the tip of the iceberg. Inboxes are among the most useful tool for cybercriminals trying to steal sensitive data or access computer networks. Most companies use antivirus software of some sort, but antivirus doesn’t stop new threats or advanced malicious-email attacks.


There are now many active cryptologists, mathematicians, academics, commercial information security companies and consultants. A generation of cryptanalysts have cut their teeth analysing (that is, trying to “crack”) the DES algorithm. In the words of cryptographer Bruce Schneier, DES did more to galvanize the field of cryptanalysis than anything else. Now there was an algorithm to study.” It is why we take it seriously when arranging secure data encryption for our clients.


Website security and applications require the resilience and intelligence of a scalable network to battle the greatest and newest attacks. It’s critical that performance compromisation does not happen for security and that system’s setup and configuration have protection, and perform under strict guidelines to combat security vulnerabilities.

Optional Additions

Optional 1-hour website return.  This means that we will restore your website within an hour should it go down from a previous backup that has not been compromised.  Choose this and other options from your Maintenance Contract or StarCare package.